Information Services
Senior HelpLine
This FREE service, together with Caring from a Distance (a program partner), relies on our database of 4,000 providers across the Greater Washington DC metro area to suggest options and ideas to help seniors age well and wisely.
Through this database, one can explore JCA's plethora of publications, frequently asked questions (and answers) and links to senior-related community resources. Through these features, older adults, their families and their caregivers can often make better decisions about aging-related issues and concerns.
When someone's needs are more complex and require more information, Senior HelpLine GOLD Specialists are available for personal consultations at low cost. (See below for more details.)
Senior HelpLine GOLD Specialists
Sometimes a question is just too complex to answer in a few minutes, or web site searches and written materials may be too "generic." Personal guidance and coaching may be needed to clarify and prioritize concerns and to help frame questions for prospective providers. That is why, after decades of serving local seniors, JCA created Senior HelpLine GOLD.
GOLD offers personalized consultations (in person, through the telephone and/or Internet) for complex needs and conversations, at a low cost (generally $125/hour). For challenges that are short-term or event-driven, GOLD can be a great investment.
Senior HelpLine GOLD responders (who are also certified Information & Referral Specialists) will explore this service with you if your needs exceed the general services Senior HelpLine provides.
Community Speakers Bureau
We welcome opportunities to talk about the needs of local seniors and the services we provide. Feel free to talk with us about your interests and requests! Our phone numbers are listed below.
Guidebooks
We've written a series of guidebooks about aging-related issues. Topics include safe driving, housing, home care and financial planning. You can download Guidebooks here or print them.
Contact the Senior HelpLine or Senior HelpLine GOLD:
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Maryland and D.C.:
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301/255-4200
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Virginia:
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703/425-0999
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Senior HelpLine GOLD:
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301/881-0574
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Notice: JCA strives to be as inclusive as possible in all that we do and our clients have the right to expect compassionate service from us. Sometimes, we may need to make the difficult decision of denying a person or group the option to enroll in our programs or continue to participate in them. We reserve the right to make lawful decisions that we believe are in the best interest of our clients and each program.
JCA may change the nature and fee schedule of its programs at any time and without notice.
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